Shipment visibility

Track your shipment

Enter the AWB or shipment reference from your Vitumob notification to check its latest available status.

Shipment lookup

Where is your package?

You can also view shipment updates from the Shipments tab in your customer account.

Understanding updates

Your shipment journey

Status wording may vary by route, warehouse and carrier.

Checked in

Your parcel has been received, identified and scanned at the origin warehouse.

Dispatched

The shipment has completed origin processing and is moving toward its destination.

Destination processing

The shipment has arrived and may be undergoing carrier, customs or warehouse processing.

Ready or delivered

Your parcel is ready for collection, scheduled for delivery or has reached its recipient.