Nairobi customer centre
Storage Central
Mombasa Road
Nairobi, Kenya
Kenya Delivery
Delivery across Kenya
Everything you need for local collection and delivery
Review our customer centre, service guidance and restrictions for shipments arriving in Kenya.
Kenya
Delivery and collection across Kenya
Shop from international retailers, use your Vitumob customer code, and receive your shipment through our Kenya delivery network.
Self collection
Collect checked-in shipments from our Nairobi customer centre at no delivery charge.
Nairobi delivery
Choose the appropriate vehicle based on the weight and size of your shipment.
Regional delivery
We deliver to Kenya regions using clear weight-based rate bands.
Local support
Branches and collection points
Contact the local team before visiting or arranging final delivery.
Nairobi customer centre
Storage Central, Mombasa Road, Nairobi, Kenya · Monday–Friday, 9:00 am–3:00 pm
Before you shop
Prohibited and restricted items
Rules change by carrier, route and commodity. Ask the Vitumob team before purchasing a regulated item.
- Do not send firearms, ammunition, explosives, illegal goods, human remains, live animals or other prohibited items.
- Loose lithium batteries, power banks, damaged phones and hazardous liquids may require specialist handling or may be rejected.
- Medicines, seeds, plants, drones and engines may require permits and advance approval.
- Bulky items are charged using the greater of actual or volumetric weight.